We hope that everyone, including your family members and friends, are all safe and well. COVID-19 has certainly impacted our lives greatly, and we are all still learning to cope with all the effects of this virus. We wanted to say thanks for your business once again.
On our end, we are doing our best to take care of each and every order, There has however, been a spike in orders, which could lead to possible delays or stock shortages. Delays can be a direct result of supply chain issues or even delivery delays. We ask for your patience during these challenging times. If an ordered product is unavailable due to stock shortage, a refund will be issued immediately. You should see the charge reversed within 5 business days or sooner.
Just a note about safety. At Hairmall.ca, the health and safety of our customers and employees is top priority. While the COVID-19 pandemic continues, we have implemented additional measures with regards to sanitation, cleaning and reduced contact. All staff are required to wear protective gloves when in contact with any products. All products for online orders are sprayed and cleaned with disinfectant before your order is sealed and shipped. If you have any questions or concerns, please feel free to reach out to us.
Thank you again for your cooperation and wish you and your loved ones good health and safety.